Log in through Bank of America's website or mobile app

The Alaska Airlines credit card is issued by Bank of America, so you log in through Bank of America's portal, not through Alaska Airlines directly. You can access your account on the Bank of America website at bankofamerica.com or through the Bank of America mobile app on your phone.

Go to the Bank of America homepage and look for the "Sign In" button in the top right corner. Enter your username or the email address linked to your Bank of America account, then your password. If you have set up two-factor authentication (which Bank of America recommends), you will receive a code on your phone or email to complete the login.

Once you are logged in, your Alaska Airlines credit card appears in your list of accounts. Click on it to see your current balance, recent transactions, available credit, and rewards balance.

Key Takeaways

  • The Alaska Airlines credit card is issued by Bank of America, so you log in through Bank of America's website or app, not Alaska Airlines' website.
  • You can log in at bankofamerica.com or through the Bank of America mobile app using your username and password.
  • Bank of America will send you a security code by phone or email if you have two-factor authentication turned on.
  • Once logged in, select your Alaska Airlines card from your list of accounts to view your balance, transactions, and rewards.

What to do if you forgot your password

Click "Forgot username or password?" on the Bank of America sign-in page. Bank of America will ask you to enter your username or the email address on your account. You will then be asked security questions or sent a code to verify your identity.

After you verify who you are, Bank of America will let you create a new password. Make sure your new password is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and a special character (like ! or #). Bank of America requires this combination for security.

Set up two-factor authentication for added security

Two-factor authentication adds a second step to your login, making it harder for someone else to access your account even if they have your password. Bank of America offers several ways to receive your security code: text message, phone call, or email.

To turn on two-factor authentication, log in to your Bank of America account, go to Settings, and select "Security." Choose "Two-Factor Authentication" and pick how you want to receive your code. You will be asked to confirm a phone number or email address. The next time you log in from a new device or browser, Bank of America will send you a code to enter before you can access your account.

View your Alaska Airlines rewards balance

Your Alaska Airlines rewards points appear in your account summary once you log in. The number of miles you have earned and your current rewards balance are shown on your card's main page. You can also see how many miles you have earned in the current statement period and how close you are to any bonus mile offers.

To redeem your miles, you will need to go to the Alaska Airlines website directly. Log in to your Alaska Airlines frequent flyer account (Mileage Plan) and book a flight or purchase something from the Alaska Airlines shopping mall. Your Bank of America login does not complete redemptions — it only shows you how many miles you have.

Make a payment on your Alaska Airlines credit card

Once you are logged into your Bank of America account, click on your Alaska Airlines card and select "Make a Payment." You can pay the full balance, the minimum payment, or any amount in between. Bank of America lets you pay from a Bank of America checking or savings account, or from an external bank account you have linked to your profile.

Payments made before 8 p.m. Eastern Time on a business day usually post the same day. Payments made after that time or on weekends post the next business day. If your payment is due soon, make sure to account for this timing so you do not miss your due date.

Troubleshoot common login problems

If you see a message that your username or password is incorrect, make sure you are typing it exactly as you set it up — passwords are case-sensitive, meaning capital and lowercase letters matter. If you have tried multiple times and still cannot log in, use the "Forgot username or password?" link to reset your credentials.

If you are locked out of your account after several failed login attempts, Bank of America will temporarily block access for security reasons. Wait at least 15 minutes before trying again. If you remain locked out, call Bank of America customer service at the number on the back of your card. They can verify your identity and unlock your account.

If you are trying to log in on a mobile device and the app keeps crashing, try logging in on the Bank of America website instead. If the website is also not working, check that you have a strong internet connection. You can also clear your browser's cache and cookies, then try again.

Contact Bank of America if you need help

Bank of America customer service is available by phone 24 hours a day, 7 days a week. The phone number is on the back of your Alaska Airlines credit card. You can also message Bank of America through your online account or use the mobile app to chat with a representative.

If you have questions about your Alaska Airlines rewards or how to redeem miles, Bank of America's customer service can help. If you need detailed information about Alaska Airlines' Mileage Plan program itself, you may need to contact Alaska Airlines directly at their website or customer service line.

Frequently Asked Questions

Can I log in to my Alaska Airlines credit card without a Bank of America account?

No. The Alaska Airlines credit card is issued by Bank of America, so you must have a Bank of America online account to view your card details. When you are approved for the card, Bank of America sets up an online account for you automatically and sends you login instructions by mail.

Is it safe to log in to my credit card on a public WiFi network?

It is safer to use a private network, but Bank of America encrypts your login information, so logging in on public WiFi is generally find. Avoid logging in on a public computer that other people use regularly. If you must use public WiFi, make sure two-factor authentication is turned on so a code is required even if someone gets your password.

Why does Bank of America ask me to verify my identity every time I log in?

Bank of America asks for extra verification when you log in from a new device, browser, or location. This is a security measure to make sure it is really you accessing your account. Once Bank of America recognizes your device, you will not need to verify every time. You can also choose to trust that device so you do not have to verify as often.

Can I log in to my Alaska Airlines credit card on the Alaska Airlines website?

No. The Alaska Airlines website does not have a login for your credit card account. You manage your credit card account through Bank of America. You can log in to Alaska Airlines' Mileage Plan program on their website to view and redeem your rewards miles, but that is separate from your credit card account.

What should I do if I see unauthorized charges on my Alaska Airlines credit card?

Log in to your Bank of America account and review your recent transactions. If you see a charge you did not make, call Bank of America when ready at the number on the back of your card. Bank of America can freeze your card, dispute the charge, and send you a replacement card. Report unauthorized charges as soon as you notice them.