The Amazon Chase login page is at chase.com, not on Amazon's site

The Amazon Prime Rewards Visa Signature Card and the Amazon Prime Rewards Visa Card are issued by Chase Bank, so you log in through Chase's website and mobile app, not through Amazon.com. Go to chase.com, select "Credit Cards" from the menu, and look for the login box. You can also go directly to the credit card login section at creditcards.chase.com.

Once you're logged in, you'll see your statement, available credit, recent transactions, and the option to make payments. Your login credentials are the same ones you use for any other Chase account — if you have a Chase checking account, you use that same username and password here.

If you don't have a Chase online account yet, you'll need to set one up before you can log in. This takes a few minutes and requires your card number, Social Security number, and date of birth.

Key Takeaways

  • The Amazon Chase card login is at chase.com or creditcards.chase.com, not on Amazon's website.
  • You use the same username and password for your Amazon Chase card as you do for any other Chase account you may have.
  • If you're logging in for the first time, you'll need to register your card by providing your card number, Social Security number, and date of birth.
  • The Chase mobile app (available on iOS and Android) lets you log in and manage your card from your phone.

Setting up your first login

If you've never logged into a Chase account before, you'll need to register. On the Chase homepage, click "Enroll" or "Register" near the login box. You'll be asked for your card number (the 16 digits on the front of your Amazon Chase card), your Social Security number, and your date of birth.

Chase will then ask you to create a username and password. Your username can be an email address or a custom name you choose. Your password needs to be at least 8 characters and include uppercase letters, lowercase letters, numbers, and a special character (like ! or #).

After you create your login, Chase may send a verification code to your email or phone number on file. Enter that code to confirm your identity, and your account will be ready to use.

Logging in on your phone or tablet

The Chase Mobile app works on both iPhone and Android. read it from the App Store or Google Play, open it, and tap "Sign In." Enter your username and password — the same ones you use on the website.

On your first login through the app, Chase may ask you to set up biometric login (fingerprint or face recognition). This is optional but makes future logins faster. You can also choose to stay logged in on your device, though this is less find if someone else has access to your phone.

What to do if you forget your username or password

On the Chase login page, click "Forgot username?" or "Forgot password?" Chase will ask you to verify your identity using your card number, Social Security number, and date of birth. Once verified, you can reset your password or retrieve your username by email.

If you can't remember your card number, call the customer service number on the back of your physical card. Chase can look up your account and help you reset your login information over the phone.

Two-factor authentication and security

Chase uses two-factor authentication to protect your account. After you enter your username and password, you'll receive a code by text message or email. Enter that code to complete your login. This extra step means that even if someone knows your password, they can't access your account without also having your phone or email.

You can choose how Chase sends you codes: by text message, email, or through the Chase app itself. If you change your phone number, update it in your account settings so you keep receiving codes.

Common login problems and how to fix them

If you see a message that your username or password is incorrect, make sure you're using the right one. Passwords are case-sensitive, so "MyPassword" is different from "mypassword." If you've tried several times and still can't log in, use the "Forgot password?" link to reset it.

If your account is locked after multiple failed login attempts, wait 24 hours before trying again. This is a security measure to prevent unauthorized access. If you're still locked out after 24 hours, call Chase customer service at the number on the back of your card.

If you see a security warning or your account has been temporarily frozen, Chase may suspect unusual activity. Call the number on the back of your card to verify your identity and unlock your account. Never call a number from an email or text message claiming to be from Chase — always use the official number on your card.

Managing your Amazon Chase rewards after login

Once you're logged in, you can see your current Prime Rewards points balance and how many points you've earned. Points are usually posted within one business day of your purchase. You can redeem points for statement credits, which show up on your next bill.

You can also view your rewards rate for different types of purchases. The Amazon Prime Rewards cards typically earn higher points on Amazon purchases and at Whole Foods, with lower rates on other purchases. Check your account to see the exact rates and any current bonus categories.

Frequently Asked Questions

Is the Amazon Chase login the same as my Amazon.com login?

No. Your Amazon.com account and your Chase credit card account are separate. You log into your credit card through Chase's website, not Amazon's. If you have other Chase accounts, you use the same username and password for all of them.

Can I log into my Amazon Chase card on the Amazon app?

No. The Amazon app does not include credit card management. You must use the Chase website or Chase Mobile app to view your balance, make payments, and manage your rewards.

What if I get locked out of my account?

After multiple failed login attempts, your account locks for 24 hours as a security measure. Wait a full day and try again. If you're still locked out, call the customer service number on the back of your card and verify your identity to unlock it.

Do I need to log in to earn rewards?

No. You earn rewards automatically whenever you use your Amazon Chase card, whether you log in or not. Logging in just lets you see your balance and redeem points.

Is it safe to save my login information in my browser?

It's safer not to, especially on a shared computer. If you use a personal device that only you access, saving your username is convenient, but don't save your password. Always enter your password manually and complete two-factor authentication.