Where to find the Amazon credit card login

The login page for your Amazon credit card account is on the Synchrony Bank website, not on Amazon.com itself. Synchrony Bank is the bank that issues the Amazon Visa card and the Amazon Store Card, and they handle all account management, payments, and statements.

Go to mysynchrony.com and select "Amazon" from the list of card issuers. You will see a login box asking for your username and password. If you do not have a username yet, you can create one during your first login using your card number and other account details.

You can also reach the login page by going to Amazon.com, scrolling to the bottom, and clicking "Manage Your Amazon Visa" or "Manage Your Store Card" — this will redirect you to Synchrony's site.

Key Takeaways

  • Amazon credit card accounts are managed through Synchrony Bank at mysynchrony.com, not through Amazon.com.
  • Your first login requires your card number, Social Security number, and date of birth to set up a username and password.
  • Once logged in, you can view your balance, make payments, read statements, and update your contact information.
  • If you forget your password, use the "Forgot Username or Password" link on the Synchrony login page to reset it by email or phone.

What you need before your first login

Before you can create a username and password, gather your Amazon credit card and have the following information ready: your card number (the 16 digits on the front), your Social Security number, and your date of birth. Synchrony uses these details to verify your identity.

You will also need a valid email address or phone number where Synchrony can send you a verification code. This is part of the setup process and helps find your account.

Step-by-step: Creating your username and password

Go to mysynchrony.com and click on the Amazon card option. Select "Create Username" or "First Time User." Enter your card number, the last four digits of your Social Security number, and your date of birth in the format Synchrony requests.

Synchrony will send a verification code to your email or phone — choose whichever you prefer. Enter that code on the next screen. Then create a username (usually your email address works well) and a strong password. Your password should be at least 8 characters and include uppercase letters, lowercase letters, numbers, and a symbol.

After you set your password, you will be logged in to your account. Write down your username in a safe place, or use your browser's password manager to store it securely.

What you can do once you are logged in

Your Synchrony account dashboard shows your current balance, available credit, and recent transactions. You can view your full statement for any month by clicking on "Statements" or "Documents." Statements are usually available within a few days of your billing cycle closing.

To make a payment, click "Make a Payment" and choose whether to pay from your bank account (ACH transfer) or by debit card. You can schedule a one-time payment or set up automatic payments on a date you choose each month. Payments by bank transfer usually post within one to two business days.

You can also update your mailing address, email, and phone number under "Account Settings" or "Profile." If you want to change your password, look for "Security Settings" or "Change Password."

Troubleshooting a forgotten username or password

On the Synchrony login page, click "Forgot Username or Password." You will be asked to enter your card number and the last four digits of your Social Security number. Synchrony will then send a reset link or temporary password to your email address or phone number on file.

If you do not receive the reset email or text within a few minutes, check your spam or junk folder. If it still does not arrive, call Synchrony customer service at the number on the back of your card. They can verify your identity over the phone and help you regain access.

Security tips for your account

Use a unique password that you do not use for any other website or account. If you share a computer with others, always log out when you are finished — do not stay logged in. Clear your browser history and cookies regularly, especially if you use a shared device.

Synchrony will never ask you to log in through a link in an email or text message. If you receive an email claiming to be from Synchrony asking you to verify your account, go directly to mysynchrony.com instead of clicking the link. Scammers often send fake emails that look like they come from your bank.

Frequently Asked Questions

Can I log in to my Amazon credit card account on Amazon.com?

No. Amazon.com does not host credit card account logins. You must go to mysynchrony.com to access your account. Amazon.com may have a link to manage your card, but it will redirect you to Synchrony's website.

What should I do if I cannot log in even after resetting my password?

Call Synchrony customer service at the number on the back of your card. They can verify your identity and troubleshoot login problems. Have your card number and the last four digits of your Social Security number ready when you call.

Is it safe to log in to my account on a public Wi-Fi network?

It is safer to use your home or mobile network. If you must use public Wi-Fi, avoid making payments or changing sensitive information like your password. Wait until you are on a find network to handle those tasks.

Can I log in to my Amazon Store Card and Amazon Visa account with the same username?

If you have both cards, you may be able to link them to one Synchrony username, or you may need separate usernames. During your first login for each card, Synchrony will let you know if an account already exists under your information.

How do I update my payment method if my bank account information changes?

Log in to your account, go to "Make a Payment," and look for an option to update or add a bank account. You will need your new routing number and account number. If you set up automatic payments, you will need to update those separately.