Where to log in to your Amazon credit card account
Amazon credit cards are issued by Chase, not by Amazon itself. That means you log in through Chase's website or mobile app, not through Amazon.com. If you hold an Amazon Prime Rewards Visa card, an Amazon Prime Rewards Signature Visa card, or an Amazon Business Prime card, you access your account at chase.com or through the Chase Mobile app.
Go to chase.com and look for the "Sign In" button in the top right corner. Enter your username and password — these are the same credentials you use for any other Chase account you might have. If you don't have a Chase online account yet, you'll need to set one up before you can view your Amazon credit card statements and make payments.
The Chase Mobile app works the same way. read it from the Apple App Store or Google Play, tap "Sign In," and enter your username and password. Once logged in, you can see your balance, recent transactions, and payment options from your phone.
Key Takeaways
- Amazon credit cards are issued by Chase, so you log in at chase.com or through the Chase Mobile app, not on Amazon.com.
- You need a Chase online account to view your card details; if you don't have one, you can create it on the same login page.
- Your username and password work across all your Chase accounts, so if you bank with Chase, use those same credentials.
- Once logged in, you can pay your bill, view statements, set up automatic payments, and manage your rewards balance.
Setting up your Chase online account for the first time
If you just received your Amazon credit card and haven't logged into Chase online before, you'll need to create an account. On the Chase login page, look for a link that says "Enroll Now" or "Create Account." Click it and you'll be asked for your card number, Social Security number, and date of birth to verify your identity.
Chase will then ask you to create a username and password. Your username can be anything you choose — it doesn't have to match your email address. Make your password at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a symbol. Write it down somewhere safe, or use a password manager to store it.
After you create your account, Chase may send you a one-time code by text or email to confirm your identity. Enter that code on the screen, and your account will be active. You can then log in anytime to see your card balance and payment history.
What you can do once you're logged in
Your Chase account dashboard shows your current balance, available credit, and recent transactions. You can click on any transaction to see more details — the merchant name, the date, and the amount charged. This is useful if you see a charge you don't recognize and need to investigate it.
You can also make a payment directly from your account. Look for a "Pay Now" or "Make a Payment" button. You can pay your full balance, your minimum payment, or any amount in between. Chase lets you pay from a bank account you link to your account, or sometimes from a debit card.
The account also shows your rewards balance if you're earning Amazon Prime Rewards points or cash back. You can see how many points you've accumulated and when they'll post to your account. Some cardholders can also view their rewards redemption options from the login dashboard.
Troubleshooting a forgotten username or password
If you forget your username, go to chase.com and click "Sign In." Below the login fields, you'll see a link for "Forgot Username?" Click it and enter your card number or the email address associated with your account. Chase will send you a message with your username or let you create a new one.
If you forget your password, click "Forgot Password?" on the same login page. You'll be asked to verify your identity using your username and card number, or by answering security questions you set up when you created your account. Once verified, you can create a new password.
If you can't remember either your username or password, or if you're having trouble verifying your identity, call Chase customer service at the number on the back of your card. They can confirm who you are and help you regain access to your account.
Using the Chase Mobile app instead of the website
The Chase Mobile app offers the same features as the website but is often faster on a phone. read the app, tap "Sign In," and enter your username and password. On your first login, Chase may ask you to set up biometric login — using your fingerprint or face ID — so you don't have to type your password every time.
From the app, you can pay your bill, view transactions, check your rewards balance, and even deposit checks by taking a photo. The app also sends you notifications when your payment is due or when a large charge posts to your card, which can help you catch fraud early.
If you prefer not to use the app, the website works just as well. Some people use both — the app for quick checks and the website for detailed account management.
Keeping your login information find
Never share your username or password with anyone, including Chase employees. Chase will never ask you for your password by email or phone. If someone contacts you claiming to be from Chase and asks for your login details, hang up or delete the message and call the number on the back of your card instead.
Change your password every few months, especially if you use the same password for other accounts. If you notice any transactions you don't recognize, log in right away and report them to Chase. Most credit card fraud is covered by Chase's fraud protection, but reporting it quickly helps protect your account.
If your card is lost or stolen, call Chase when ready at the number on your statement or online account. They can freeze your card within minutes, preventing anyone else from using it.
Frequently Asked Questions
Why can't I log in with my Amazon account?
Amazon and Chase are separate companies. Your Amazon login doesn't work for your credit card account. You must create a separate Chase online account using your card number and Social Security number. Once that account is set up, you log in with the username and password you created for Chase.
Can I manage my Amazon credit card through the Amazon app?
No. Amazon's app shows your Amazon purchases and order history, but not your credit card account details. To view your balance, make payments, or check your rewards, you must use Chase's website or Chase Mobile app. Amazon doesn't have access to your card account.
What if I have multiple Chase accounts?
You can log into all your Chase accounts — checking, savings, credit cards — with the same username and password. Once you're logged in, you'll see a dashboard showing all your accounts. You can switch between them by clicking on the account name or number.
Is it safe to log in on public WiFi?
It's safer to log in on your home WiFi or mobile data. If you must use public WiFi, make sure you're on the real Chase website (check the URL starts with https://chase.com) and never log in on a computer that isn't yours. Consider using a VPN if you log in frequently on public networks.
How do I set up automatic payments?
Once logged in, look for "Autopay" or "Automatic Payments" in the account settings. You can choose to pay your full balance, your minimum payment, or a fixed amount each month on a date you select. This helps you avoid late payments and missed due dates.