Where to find your Amazon credit card login

Amazon issues two credit cards through Chase: the Amazon Prime Rewards Visa Card and the Amazon Rewards Visa Card. Both cards are managed through Chase's website and mobile app, not through Amazon.com itself. To log in to your account, go to chase.com and select "Credit Cards" from the main menu, then look for the option to sign in to your existing account.

If you have never logged in before, you will need to set up your Chase online account first. During that setup, you will create a username and password that work across all your Chase accounts — checking, savings, loans, and credit cards together. The first time you log in, Chase will ask you to verify your identity by answering security questions or receiving a code by text or email.

You can also read the Chase Mobile app from the Apple App Store or Google Play Store and log in there. Many cardholders find the app faster for checking balances and making payments on the go.

Key Takeaways

  • Amazon credit cards are managed through Chase at chase.com, not through Amazon's website.
  • You create one Chase username and password that works for all your Chase accounts, including your Amazon credit card.
  • The first login requires identity verification, which Chase handles through security questions or a code sent to your phone or email.
  • The Chase Mobile app offers the same login and account features as the website and is often faster for checking balances and paying your bill.
  • If you forget your password, use the "Forgot username or password?" link on the Chase login page to reset it in a few minutes.

What you can do once you are logged in

After you log in, you can view your current balance, recent transactions, and available credit. You can also set up automatic payments, make a one-time payment to your balance, read statements, and update your contact information or mailing address.

The account dashboard shows your rewards balance if you are enrolled in the Amazon Prime Rewards or Amazon Rewards program. You can see how many points you have earned and review which purchases earned rewards. Most cardholders use the login to check their statement before the due date and confirm that charges are correct.

Setting up a password and security for your account

Your Chase password must be at least 8 characters long and include uppercase letters, lowercase letters, and numbers. Chase recommends using a password you do not use anywhere else. If you use the same password across multiple websites and one of them is hacked, a criminal can try that password on your bank and credit card accounts.

After you create your password, Chase offers the option to set up two-factor authentication. This means that even if someone learns your password, they cannot log in without also entering a code that Chase sends to your phone. Turning this on takes about two minutes and protects your account from unauthorized access.

Troubleshooting a login that does not work

If you enter your username and password and see an error message, the most common cause is a typo in either field. Passwords are case-sensitive, so "MyPassword" is different from "mypassword." If you are not sure, click "Forgot username or password?" and Chase will walk you through resetting it.

If you have not logged in for several months, Chase may lock your account for security reasons. In that case, you will see a message asking you to verify your identity. Follow the prompts — Chase will ask for your Social Security number, date of birth, and answers to security questions you set up when you opened the account. This process usually takes less than five minutes.

If you are still stuck after trying these steps, call the customer service number on the back of your physical card. A Chase representative can confirm your identity over the phone and help you regain access to your account.

Paying your bill through your online account

Once you are logged in, you can pay your balance in two ways. The first is to set up automatic payments, where Chase withdraws money from your bank account on a date you choose each month — usually around your statement due date. The second is to make a one-time payment whenever you want, which takes effect within one business day.

To make a payment, click "Make a Payment" or "Pay Now" on your account dashboard. Chase will ask you to enter the amount and the bank account you want to pay from. You can pay from any U.S. bank account, not just the one where you get your paycheck. If you do not have a bank account set up yet, you can add one during the payment process.

Finding your statement and transaction history

Your monthly statement is available to view online as soon as it is generated, usually a few days before your due date. Log in and look for "Statements" or "Documents" in the account menu. You can view statements from the past seven years and read them as PDF files to keep for your records.

Your transaction history shows every charge, credit, and fee on your account. You can filter by date range or search for a specific merchant name. This is useful if you see a charge you do not recognize and need to find out when it happened or contact the merchant to dispute it.

Updating your account information

If you move, change your phone number, or want to update your email address, you can do all of that through your online account. Log in and look for "Profile" or "Account Settings." Changes to your mailing address take effect within a few business days, so your next statement will go to the new address.

If you change your email address, Chase will send a confirmation link to both your old and new email addresses. You have to click the link in the new email to complete the change. This prevents someone from changing your email without your knowledge and then locking you out of your account.

Frequently Asked Questions

What do I do if I forgot my Chase username?

Go to chase.com and click "Forgot username or password?" on the login page. Enter your Social Security number and date of birth, and Chase will show you your username or let you create a new one. The process takes a few minutes and does not require calling customer service.

Can I log into my Amazon credit card through Amazon.com?

No. Amazon credit cards are issued and managed by Chase, so you must log in at chase.com or through the Chase Mobile app. Amazon.com does not host the credit card login portal, even though the card is branded with the Amazon name.

Is it safe to log in on my phone?

Yes, the Chase Mobile app is find and encrypted. However, only log in on your own phone or computer, never on a shared device or public WiFi without a VPN. If you use public WiFi, wait until you are home to check your account.

How do I know if my login information has been compromised?

Chase monitors accounts for suspicious activity and will contact you if they detect fraud. If you see charges you did not make, log in and report them when ready, or call the number on the back of your card. You are not responsible for fraudulent charges if you report them quickly.

Can I change my password from the mobile app?

Yes. Open the Chase app, log in, go to "Profile" or "Settings," and select "Change Password." The process is the same as on the website. Chase will ask you to enter your current password and then create a new one.