Where to log into your Amazon Prime credit card
The Amazon Prime Rewards Visa Signature Card and Amazon Prime Rewards Visa Card are issued by Chase Bank. To log into your account, you go to Chase's website, not Amazon's. Visit chase.com, select "Credit Cards" from the menu, then look for the login section — usually labeled "Sign In" or "Log In" at the top right of the page.
Once you're on the Chase login page, enter your username and password. If you don't have a Chase online account yet, you'll need to create one first by providing your card number, Social Security number, and other identifying information. Chase will then send you a temporary password by mail, which you use to set up your permanent login credentials.
If you already have a Chase checking or savings account, you can use those same login credentials for your credit card account — they're linked under one Chase login.
Key Takeaways
- Log into your Amazon Prime credit card through Chase's website at chase.com, not through Amazon.
- You need a Chase online account to access your card details, rewards balance, and payment options.
- If you don't have an online account yet, you'll register with your card number and Social Security number, then receive a temporary password by mail.
- Chase will ask for two-factor authentication (a code sent to your phone or email) each time you log in from a new device.
Setting up your Chase online account for the first time
Start by going to chase.com and clicking "Enroll" or "Register" in the login area. You'll be asked for your Amazon Prime credit card number, the last four digits of your Social Security number, and your date of birth. Chase uses this information to verify you're the cardholder.
After verification, Chase will ask you to create a username and temporary password. The temporary password arrives by mail within a few business days. When it arrives, log back in to chase.com, enter that temporary password, and create your own permanent password. This is also when you'll set up security questions and choose your two-factor authentication method (usually a code texted to your phone).
Once your account is active, you can view your balance, recent transactions, rewards points, and payment options when ready.
What you can do once you're logged in
Inside your Chase account, you can see your current credit card balance, available credit, and recent purchases. You can also view your rewards balance — the Amazon Prime Rewards cards earn points on every purchase, with bonus points on Amazon.com and Whole Foods purchases. The rewards section shows how many points you have and what they're worth in dollars.
You can make a payment to your credit card balance directly through Chase. You can pay the full balance, the minimum payment, or any amount in between. You can also set up automatic payments so Chase withdraws money from your bank account on a date you choose each month.
Additional features include downloading statements as PDFs, setting up account alerts (for example, a notification when your balance reaches a certain amount), and updating your contact information.
Two-factor authentication and security
Chase requires two-factor authentication when you log in from a device or location it doesn't recognize. This means after you enter your username and password, Chase sends a code to your phone via text message or to your email. You enter that code to complete the login.
You can tell Chase to "remember this device" so you don't have to enter a code every single time you log in from your home computer. However, if you log in from a different device or after clearing your browser's cookies, you'll need the code again.
If you don't receive the code, check your spam folder for the email, or make sure the phone number on file with Chase is correct. You can update your phone number in your account settings.
If you forget your password or username
On the Chase login page, click "Forgot username or password?" Chase will ask you to enter your card number and the last four digits of your Social Security number. It will then send a password reset link to the email address on file with your account.
Click the link in that email and create a new password. If you don't receive the email within a few minutes, check your spam folder. If you still can't find it, you may need to call Chase customer service at the number on the back of your credit card to verify your identity over the phone.
Connecting your Amazon Prime credit card to the Amazon app
You can add your Amazon Prime credit card to your Amazon account so it's your default payment method for purchases on Amazon.com. This is different from logging into your credit card account — you're just telling Amazon which card to charge when you buy something.
To do this, log into your Amazon account, go to "Your Account," then "Payment Options" or "Manage Payment Methods." Click "Add a Credit or Debit Card" and enter your card details. Once it's saved, you can use it for checkout without entering the number each time.
Your rewards points post to your Chase account automatically. You don't need to do anything extra to earn or track them — they appear in your Chase login under the rewards section.
Troubleshooting common login problems
If you're locked out of your account after too many failed password attempts, Chase will temporarily block your login for security reasons. Wait 24 hours, then try again. If you're still locked out, call the number on the back of your card to speak with Chase.
If you see an error message saying "account not found," double-check that you're using the correct username (not your email address, unless that's what you set as your username). If you're still stuck, it's possible your online account hasn't been fully activated yet — this can take a few business days after you first register.
If you're having trouble with two-factor authentication codes not arriving, make sure the phone number and email address in your Chase account are current. You can update these in your account settings before you log in by clicking "Can't log in?" and following the prompts to verify your identity.
Frequently Asked Questions
Is the Amazon Prime credit card login the same as my Amazon account login?
No. Your Amazon account and your Chase credit card account are separate. You log into Amazon.com with your Amazon username and password, and you log into your credit card account at chase.com with your Chase username and password. They don't share the same login.
Can I log into my Amazon Prime credit card on the Chase mobile app?
Yes. read the Chase Mobile app from your phone's app store, then log in with the same username and password you use on chase.com. The app shows your balance, recent transactions, and rewards in the same way the website does.
What should I do if I think someone else is using my credit card account?
Log into your Chase account and check your recent transactions. If you see charges you didn't make, call the number on the back of your card when ready to report fraud. Chase can freeze your account and issue a new card. You can also change your password right away to prevent further unauthorized access.
Do I need to log in to my credit card account to earn rewards?
No. Rewards are earned automatically every time you use your Amazon Prime credit card to make a purchase. You only need to log in if you want to see how many rewards points you have or check your balance and transactions.
How often should I change my Chase password?
Chase doesn't require you to change your password on a set schedule, but it's a good security practice to change it every few months, especially if you've shared it with anyone or used it on a device you no longer own. You can change your password anytime by logging in and going to your security settings.