The charge is almost always from NBC or a company using their billing address

A charge labeled "30 Rockefeller Plaza" on your credit card statement comes from a business using NBC's New York headquarters as their billing address. The most common source is NBC itself — either for a subscription service like Peacock, or for a purchase through their online store. But it can also be from a third-party vendor that processes payments through that address.

The charge description on your statement may be vague, which is why many people don't recognize it when ready. Your bank's transaction details might show only "30 Rockefeller Plaza" or "Rockefeller Center" without naming the actual service you paid for. This happens because the merchant's name and the billing address are sometimes listed separately in your statement.

The first step is to check your email for a receipt or confirmation. Search your inbox for "Rockefeller," "NBC," "Peacock," or "NBCUniversal" going back a few weeks. If you find a receipt, it will tell you exactly what you paid for and when the charge should have posted.

Key Takeaways

  • 30 Rockefeller Plaza is NBC's address in New York, so charges there usually come from NBC services or vendors using their billing system.
  • Peacock subscriptions, NBC.com purchases, and some third-party services all use this address on credit card statements.
  • Check your email for a receipt first — it will identify the exact service and confirm whether you authorized the charge.
  • If you don't recognize the charge and have no receipt, contact your credit card company to dispute it or request more details from the merchant.
  • Recurring charges from this address often mean an active subscription; check your account settings to cancel if you no longer want the service.

Common charges from this address and what they mean

Peacock Premium or Peacock Premium Plus subscriptions appear on statements as charges from this address. If you signed up for a free trial and forgot to cancel before the paid period began, you will see a monthly charge. Peacock's standard subscription costs vary depending on the plan tier and whether you chose annual or monthly billing.

NBC.com store purchases — including merchandise, event tickets, or digital content — also bill from this address. If you bought something from their online shop, the charge should match your order confirmation email.

Some third-party services that partner with NBCUniversal may also use this billing address. This is less common but can happen with streaming bundles, promotional offers, or affiliate services. Your receipt email will clarify what service actually charged you.

How to find the exact merchant name and what you paid for

Log into your credit card account online or through your bank's app. Look at the transaction in question and check whether there is a "merchant details" link or button. Many banks now show additional information when you click on a charge — sometimes including a phone number or website for the merchant.

If your bank's system shows only "30 Rockefeller Plaza," call the customer service number on the back of your credit card. Give them the transaction date and amount. They can often pull up the full merchant code and name, which will tell you whether it was Peacock, NBC.com, or another vendor.

You can also search your email for receipts by date. If you made a purchase or started a subscription around the time the charge appeared, the confirmation email will be your clearest record. Look for subject lines containing "order confirmation," "receipt," "subscription," or "welcome."

If you don't recognize the charge or didn't authorize it

Do not assume the charge is fraudulent just because you don't remember it. Many people forget about free trials that converted to paid subscriptions, or they may have authorized a purchase through a partner site. Check your email and your account history first.

If you are certain you did not authorize the charge, contact your credit card company when ready. You can dispute the transaction, and your bank will investigate. Most card issuers allow you to file a dispute online or by phone, and they will typically issue a temporary credit while they look into it.

Keep any documentation you have — your statement, the transaction details from your bank, and any emails related to the charge. If the merchant contests the dispute, your bank will ask for this evidence.

How to cancel a recurring Peacock or NBC subscription

If the charge is from Peacock, log into your Peacock account on any device. Go to your account settings, find the subscription section, and look for an option to cancel or manage your plan. Peacock will usually offer you a discount or a pause option before letting you cancel outright — you can accept or skip these offers.

Cancellation takes effect at the end of your current billing cycle. If you cancel mid-month, you will still have access until your next billing date. Your next monthly charge will not post.

If you subscribed through a third-party service like a cable provider, Apple, or Amazon, you may need to cancel through that platform instead of directly through Peacock. Check your email confirmation to see where you set up the subscription.

Preventing unwanted charges in the future

Before starting any free trial, note the cancellation important date in your calendar. Set a phone reminder for a few days before the trial ends so you have time to cancel if you decide not to continue.

Review your credit card statements monthly, even if you think you know what is on them. Catching an unexpected charge early makes it easier to dispute or cancel a subscription before multiple months of charges stack up.

If you use the same credit card for multiple subscriptions, consider using a separate card or a digital card number (if your bank offers this feature) for trial periods. This makes it easier to track which card is being charged and to dispute or cancel without affecting your other subscriptions.

Frequently Asked Questions

Is 30 Rockefeller Plaza a scam?

No. It is NBC's real headquarters address in New York. Charges from this address are legitimate transactions from NBC or vendors using their billing system. If you do not recognize a specific charge, it is most likely a subscription or purchase you forgot about, not fraud — but you should still verify it through your email or account history.

Can I get a refund if I cancel my Peacock subscription mid-month?

Peacock does not refund charges for the current billing period. Cancellation stops future charges but does not reverse the current month's payment. If you believe you were charged in error or without authorization, contact your credit card company to dispute the charge.

Why does my statement say "30 Rockefeller Plaza" instead of "Peacock" or "NBC"?

Credit card statements sometimes show the merchant's billing address instead of their business name, depending on how the merchant's payment processor reports the transaction. Your bank's detailed transaction view or a call to customer service can reveal the actual merchant name.

What if I see multiple charges from this address?

Multiple charges usually mean you have more than one active subscription or service. Check your Peacock account, NBC.com account, and any other NBC services you may use. You may have both a Peacock subscription and a separate purchase, or you may have subscriptions on multiple accounts using the same credit card.

How long does it take to cancel a subscription?

Cancellation is when ready in your account, but the charge stops only at your next billing date. If you cancel on the 15th of the month and your billing date is the 20th, you will still be charged on the 20th. After that date, no further charges will post.