What happens when you transfer Hilton Honors points
You can move Hilton Honors points from your account to someone else's account, or combine points from multiple accounts into one. Transfers go directly between Hilton member accounts — you do not send points to a third party or use an intermediary. The person receiving the points must have an active Hilton Honors membership before you initiate the transfer.
Hilton charges a fee to transfer points. The fee is a flat amount per transfer, not a percentage of the points moved. You pay the fee from your own account; the recipient does not pay anything. Once transferred, points land in the recipient's account within one to two business days.
Transfers are permanent. You cannot reverse a transfer or get points back after they have been sent. This is why Hilton requires you to confirm the recipient's name and membership number before the transfer completes.
Key Takeaways
- You can transfer points only to another person's active Hilton Honors account, and the transfer fee is charged to your account, not theirs.
- Transfers take one to two business days to appear in the recipient's account and cannot be reversed once sent.
- You initiate transfers through your Hilton Honors account online or by calling Hilton customer service.
- The recipient's Hilton Honors membership number and full name must match exactly, or the transfer will be rejected.
- You can combine points from multiple accounts you own into a single account without paying a transfer fee if you follow Hilton's account consolidation process.
How to transfer points through your online account
Log into your Hilton Honors account on the Hilton website or mobile app. Go to the account settings or member profile section — the exact location varies slightly between the website and app, but both have a "Manage Points" or "Transfer Points" option visible from your account menu.
Select "Transfer Points" and enter the recipient's full name and Hilton Honors membership number exactly as they appear in their account. Hilton will not process the transfer if the name or number does not match. Double-check both before you proceed.
Enter the number of points you want to transfer. Review the transfer fee that Hilton displays — this is the amount that will be deducted from your account in addition to the points you are sending. Confirm the transfer. You will receive an email confirmation, and the recipient will receive a separate notification that points have been added to their account.
How to transfer points by phone
Call Hilton Honors customer service at the number on the back of your Hilton credit card or on your account page. Have your membership number and the recipient's full name and membership number ready before you call.
Tell the representative you want to transfer points. They will ask you to confirm the recipient's information and the number of points. The representative will also confirm the transfer fee with you. Once you approve, the transfer is submitted and you will receive a confirmation number.
Phone transfers take the same one to two business days as online transfers. You will receive an email confirmation, and the recipient will be notified separately.
Combining points from multiple accounts you own
If you have more than one Hilton Honors account in your own name, you can consolidate the points into a single account. This process is different from transferring to another person — Hilton does not charge a fee for consolidating your own accounts.
Contact Hilton Honors customer service and explain that you want to combine points from multiple accounts you own. You will need to provide both membership numbers and confirm that you are the account holder for each one. The representative will verify your identity and then move the points from one account to the other.
Consolidation takes the same one to two business days as a regular transfer. After consolidation, you can close the now-empty account or leave it open. Leaving it open does not cost anything, but closing it removes the account from your profile.
What information you need before transferring
Gather the recipient's information before you start the transfer process. You will need their full name as it appears in their Hilton Honors account and their membership number. If the name or number is even slightly different from what is in their account — a middle initial, a nickname instead of a legal name, a space in the wrong place — the transfer will fail.
If you are unsure of the recipient's membership number, ask them to check their Hilton Honors account, their membership card, or their confirmation email from when they joined. The membership number is a long string of digits and is displayed prominently in their account profile.
Know the transfer fee amount before you transfer. Hilton displays this fee during the transfer process, but you can also ask customer service what the current fee is if you want to know in advance. The fee is the same whether you transfer 1,000 points or 100,000 points.
Why you might transfer points and what to consider
People transfer points for different reasons. You might combine points with a family member to reach a redemption threshold faster. You might send points to someone as a gift. You might move points to a spouse's account before closing your own membership. Whatever the reason, remember that the transfer is final and cannot be undone.
Before you transfer, think about whether you might need those points yourself. Points can expire if your account is inactive for a long time, so transferring points to someone else means you lose access to them. Check your own account activity and redemption plans first.
Also consider the transfer fee in relation to the points you are sending. If you are transferring a small number of points, the fee might represent a large percentage of what you are sending. For large transfers, the fee is usually a smaller proportion of the total.
What to do if a transfer fails or is rejected
A transfer is usually rejected because the recipient's name or membership number does not match their account exactly. Check the information you entered against what the recipient confirms is in their account. Even a small typo will cause a rejection.
If the recipient's account is inactive or closed, the transfer will also be rejected. Ask the recipient to confirm that their account is active and in good standing. If their account was closed, they will need to rejoin Hilton Honors before you can transfer points to them.
If you see an error message you do not understand, contact Hilton Honors customer service. They can tell you exactly why the transfer was rejected and help you fix the problem. They can also resubmit the transfer once the issue is resolved, though you may have to pay the transfer fee again if the first attempt was rejected.
Frequently Asked Questions
Can I transfer points to someone who does not have a Hilton Honors account yet?
No. The recipient must have an active Hilton Honors membership before you transfer points to them. If they do not have an account, they can join for free on the Hilton website first, and then you can transfer points once their account is set up and active.
How much does it cost to transfer points?
Hilton charges a flat fee per transfer. The fee does not change based on how many points you transfer. The exact amount varies and Hilton displays it during the transfer process, so you will see the fee before you confirm the transfer.
Can I reverse a transfer after I send the points?
No. Transfers cannot be reversed or cancelled once they are submitted. This is why you should double-check the recipient's name and membership number before you confirm. If you transfer points to the wrong person by mistake, you will need to contact Hilton customer service to explain the situation, but they cannot undo the transfer.
Do points expire if I transfer them to someone else?
Points follow the same expiration rules whether they are in your account or someone else's. Hilton Honors points expire if an account is inactive for a certain period. The recipient's account activity will determine when their points expire, not your activity.
Is there a limit to how many points I can transfer at once?
Hilton does not publish a specific limit on the number of points you can transfer in a single transaction. If you are transferring a very large number of points, contact Hilton customer service first to confirm the transfer can be processed.