Delete a card in three steps from Account Settings
To remove a credit card from your Amazon account, go to Account & Lists in the top right, select Your Account, then choose Login & security. Scroll down to Manage your payment methods and click it. Find the card you want to remove, click the three dots or menu icon next to it, and select Delete. Amazon will ask you to confirm — click Delete again, and the card is gone.
The process takes about two minutes. You do not need to contact Amazon support unless the card does not appear in your payment methods list, which can happen if the card was added through a third-party service or if your account is linked to a business account.
If you are removing your only payment method, Amazon will prompt you to add a replacement before the deletion goes through. You can add a new card, a debit card, or a bank account before you delete the old one to avoid interruption.
Key Takeaways
- The delete option is in Your Account > Login & security > Manage your payment methods, and you confirm the deletion twice.
- Removing a card does not cancel orders, subscriptions, or Prime membership — those continue to charge to your other payment methods.
- If the card you want to delete does not appear in the list, it may have been added through a linked account or third-party service and must be removed there instead.
- You must have at least one payment method on file; Amazon will not let you delete your last card without adding a replacement first.
What happens to existing orders and subscriptions
Deleting a card does not stop any active orders, subscriptions, or Prime membership charges. Amazon will attempt to charge your remaining payment methods in the order you have set them. If you have no other payment method on file and a charge is due, your order or subscription may be suspended until you add a new card.
If you are deleting a card because it is expired or compromised, update your payment methods before the next billing cycle. For Prime membership, the renewal date is listed in Your Account > Memberships & Subscriptions > Prime Membership. For recurring orders or Subscribe & Save shipments, check the delivery schedule in Your Orders or Manage Your Subscriptions.
Cards that do not appear in your payment methods list
If you added a card through a linked account — such as a business account, a household account, or a linked family member's account — you must remove it from that account, not from your personal account. Go to the account where the card was originally added and follow the same deletion steps there.
Cards added through Amazon Pay (when you used your Amazon account to pay on another website) also do not appear in your Amazon payment methods list. To remove those, visit the website where you used Amazon Pay, go to your payment settings there, and disconnect Amazon Pay or remove the card from that merchant's records.
How to change which card Amazon charges first
If you have multiple cards on file and want to change which one Amazon uses by default, go to Your Account > Login & security > Manage your payment methods. Look for the card marked as Default or Primary. Click the three dots next to a different card and select Set as default. Future charges will use that card unless you choose a different one at checkout.
You can also choose a different payment method at the moment you place an order, without changing your default. This is useful if you want to keep one card as your backup and use another for most purchases.
Removing a card linked to a digital wallet
If your card is linked to Apple Pay, Google Pay, or another digital wallet, deleting the card from Amazon does not remove it from the wallet itself. The wallet and Amazon keep separate records. You can use the same card in both places, or remove it from one without affecting the other.
To stop Amazon from using a digital wallet payment method, delete it the same way you would delete any other card: go to Manage your payment methods, find the wallet entry, and click Delete. If you want to remove the card from the wallet itself (Apple Pay, Google Pay, etc.), you must do that in the wallet's own settings, not in Amazon.
What to do if you cannot delete a card
If the delete button does not appear or you get an error message, the card may be tied to an active subscription or order that has not yet shipped. Try removing the card again after the order arrives or the subscription renews. If the card is still locked, contact Amazon Customer Service through Your Account > Contact Us and describe which card you want to remove and why the delete option is not working.
Another reason deletion may fail is if your account is flagged for security review. This is rare but can happen after unusual activity. In that case, Amazon support will need to clear the flag before you can make changes to your payment methods.
Frequently Asked Questions
Will deleting a card cancel my Prime membership?
No. Deleting a card does not cancel Prime or any other subscription. Amazon will charge your next renewal to your default payment method or another card on file. If you have no other payment method, your membership may be suspended until you add one, but it will not be canceled.
Can I delete a card if I have an active order?
Yes, but only if you have another payment method on file. Active orders continue to charge to your remaining cards. If the card you are deleting is the only one on your account, you must add a replacement before the deletion goes through.
What if I delete a card by mistake?
You can add it back when ready by going to Manage your payment methods and clicking Add a payment method. Enter the card details again and save it. There is no waiting period or penalty for re-adding a card you just removed.
Does Amazon keep a record of deleted cards?
Amazon does not store the card number after you delete it, but your bank and credit card company keep their own records of all transactions. If you need a receipt or proof of a past purchase, you can find it in Your Orders without needing the card itself.
Can I delete a card from the Amazon app?
Yes. Open the app, tap the menu icon (three horizontal lines), go to Your Account, select Login & security, then Manage your payment methods. The steps are the same as on the website.