Delete a card directly from your payment methods
To remove a credit card from Amazon, sign into your account, go to Account in the top right, then select Your Account. From there, click Login & security on the left side. Scroll down to find Manage your payment methods and click it.
You will see a list of all cards saved to your account. Next to the card you want to remove, click the three dots (or menu icon) and select Delete. Amazon will ask you to confirm — click Delete again. The card is now removed and cannot be used for purchases on your account.
If you have only one payment method on file, Amazon may not let you delete it until you add another card first. This is a safety measure to keep your account active for purchases and refunds.
Key Takeaways
- You can delete any saved card by going to Account > Your Account > Login & security > Manage your payment methods, then clicking the menu icon next to the card and selecting Delete.
- Amazon requires at least one payment method on file, so you may need to add a new card before you can remove your only card.
- Deleting a card from your account does not cancel any active subscriptions or recurring charges tied to that card — you must cancel those separately.
- If a card is set as your default payment method, you must choose a different default before you can delete it.
What happens if a card is your default payment method
Amazon designates one card as your default payment method — the one it uses automatically when you place an order. You cannot delete a card while it is set as the default. If you try, Amazon will show you an error message telling you to choose a different default first.
To change your default, go back to Manage your payment methods and look for the card you want to use instead. Click the three dots next to it and select Set as default. Once a different card is the default, you can return to your original card and delete it.
Removing a card that has an active subscription
If you have an Amazon Prime membership, a Kindle Unlimited subscription, or any other recurring charge tied to the card you want to delete, that card may not come off your account right away. Amazon keeps the card on file to process the next scheduled charge.
To fully remove the card, you must first cancel or pause the subscription, then update the subscription to use a different payment method. After that, you can delete the original card. If you delete the card before cancelling the subscription, Amazon will try to charge your default card instead at the next billing date.
To manage subscriptions, go to Account > Your Account > Memberships and subscriptions. Select the subscription you want to change, click Edit payment method, and choose a different card or add a new one.
Deleting a card used for a pending refund
If Amazon is processing a refund to a card you want to delete, you should wait until the refund completes before removing it. Refunds typically post within 3 to 5 business days, though some banks take longer to show the credit in your account.
If you delete a card while a refund is in progress, the refund may fail or be delayed. Amazon will attempt to send it to your default payment method instead, but this is not may provide. Check your order history to see if any refunds are pending before you delete a card.
Removing a card from a business or family account
If you manage an Amazon Business account or a Family Library, the process is the same as a personal account. Go to Account > Your Account > Login & security > Manage your payment methods and delete the card from there.
On a Family Library account, only the account owner can add or remove payment methods. If you are a family member and need a card removed, you must ask the account owner to do it. Business account admins can manage payment methods for the entire organization from the Business settings page.
What to do if you cannot delete a card
If Amazon will not let you delete a card and you have already set a different default, check whether the card is tied to an active subscription or a pending refund. These are the most common reasons deletion is blocked.
If neither of those applies, try signing out of your account completely, waiting a few minutes, and signing back in. Sometimes a temporary glitch prevents the delete button from working. If the problem continues, contact Amazon Customer Service through your Account page — click Contact Us at the bottom and describe the issue. A representative can remove the card manually if there is a technical problem on Amazon's end.
Frequently Asked Questions
Does deleting a card cancel my Amazon Prime membership?
No. Deleting a card does not cancel Prime or any other subscription. Your membership continues, and Amazon will charge your default payment method at the next billing date. If you want to cancel Prime, you must do that separately in your Memberships and subscriptions section.
Can I delete a card if I have a pending order?
Yes. A pending order does not prevent you from deleting a card. However, if the order has not been charged yet and you delete the card it was supposed to use, Amazon will charge your default payment method instead. If you want to avoid this, wait until the order ships before deleting the card.
What if I delete a card by mistake?
You can add the card back to your account at any time. Go to Account > Your Account > Login & security > Manage your payment methods and click Add a payment method. Enter the card details again and it will be restored to your account.
Will deleting a card remove it from other Amazon services?
Deleting a card from your main Amazon account also removes it from Amazon Prime Video, Kindle, and other services linked to that account. If you use the same card on a separate Amazon Business account, it will remain on that account unless you delete it there too.